Refund policy
Returns & Refunds
We want you to be happy with your purchase. Please review our returns policy before placing an order.
In-Hand Stock
Returns are accepted on in-hand stock items within 7 days of receiving your order.
To be eligible for a return:
● Items must be returned in the same condition they were received.
● Items must be unworn, unused, and show no signs of wear.
● Items must include original tags, packaging, and accessories where applicable.
Customers are responsible for return postage costs unless the item is faulty, damaged, or not as described.
Specially Sourced Items
Any items that are specially sourced will be clearly stated within the product description before purchase.
These items are sourced specifically for the customer and are not eligible for returns or exchanges unless the item is faulty, damaged, or not as described.
Product Condition
All items are clearly described within their listings. For pre-owned items, please review all photos and product details carefully before purchasing.
Shipping Information
In-Hand Stock
Items held in stock are dispatched within 1–2 working days.
Specially Sourced Items
Items that are specially sourced will be clearly stated in the product description.
🚚 Delivery timeframe: 2–5 working days
Contact
For any questions regarding your order, please contact:
📧 trendzsupply25@gmail.com
📱 Instagram: @trendzsuppply_